Effective Date: July 16, 2026
At My Integrative Therapy, I understand that reaching out for counselling is a deeply personal step. Protecting your privacy and handling your personal information with care, respect, and professionalism is an important part of the trust that underpins our work together.
This Privacy Policy explains how information is collected through this website, how it may be used, and the steps taken to safeguard your privacy.
I am committed to handling personal information in accordance with applicable Canadian privacy legislation, including Alberta's Personal Information Protection Act (PIPA) where applicable, together with the ethical standards of my professional memberships, including the Canadian Professional Counsellors Association (CPCA), the Alberta Counselling Therapists Association (ACTA), and the British Association for Counselling and Psychotherapy (BACP).
I collect only the information reasonably necessary to respond to enquiries, provide counselling services, operate my practice, and meet my legal, ethical, insurance, and professional responsibilities.
When you visit this website, certain technical information may be collected automatically through your browser or standard website technologies. This may include:
This information helps me understand how visitors use the website, improve its performance, and maintain its security. It is not used to identify you personally.
If you contact me through this website, by email, telephone, or my online booking system, you may choose to provide information such as:
Please do not include detailed personal, psychological, medical, legal, or highly sensitive information in your initial enquiry. If we begin working together, there will be appropriate opportunities to discuss your concerns within the confidential setting of therapy.
Information collected through this website may be used to:
Your personal information is never sold or shared for marketing purposes.
Contacting me through this website, by email, or by telephone does not establish a therapist-client relationship.
A therapeutic relationship begins only after we have mutually agreed to work together, informed consent has been completed, and I have confirmed that I am able to provide services in your circumstances.
Confidentiality is one of the foundations of counselling.
Once counselling begins, information shared during therapy becomes part of your confidential clinical record. Information will not normally be disclosed without your knowledge and consent unless required or permitted by law, or where there is an ethical or legal duty to protect your safety or the safety of others.
The limits of confidentiality are discussed in detail during the informed consent process before therapy begins.
Reasonable administrative, technical, and physical safeguards are used to protect personal information.
These safeguards may include:
Although every reasonable effort is made to protect information transmitted electronically, no method of communication over the internet or electronic storage can be guaranteed to be completely secure.
Email is intended primarily for administrative communication, including:
Please avoid sending detailed personal or clinical information by email.
Email should not be used for urgent matters or emergencies.
My practice uses TheraByte as a secure practice management and online booking platform.
TheraByte may be used to manage appointments, intake documentation, secure client records, invoices, and other practice administration. Information collected through TheraByte is handled in accordance with its own privacy and security practices as well as my professional obligations regarding confidentiality and the protection of personal information.
If we work together online, additional information regarding:
will be discussed during the informed consent process before services begin.
This website may use cookies or similar technologies to improve your browsing experience and better understand how visitors use the site.
Cookies may be used to:
You may choose to disable cookies through your browser settings. Doing so may affect some website functionality.
Please refer to the Cookie Policy for further information.
This website may use trusted third-party services to support the operation of the website and the delivery of counselling services. These may include:
These providers operate under their own privacy policies and terms of service.
While I take reasonable care in selecting reputable providers that support professional standards of privacy and security, I am not responsible for the privacy practices of third-party websites or services.
This website may contain links to external websites for your convenience or to provide additional information.
Once you leave this website, the privacy practices of those websites are governed by their own privacy policies.
Information received through general website enquiries is retained only for as long as reasonably necessary for administrative, legal, ethical, or professional purposes.
If you become a client, your clinical records will be retained in accordance with applicable legislation, including Alberta's Personal Information Protection Act (PIPA) where applicable, professional standards, insurance requirements, and record retention obligations.
Subject to applicable law, you may have the right to:
Requests will be considered in accordance with applicable legal and professional obligations.
This website is intended for adults seeking information about counselling services.
Where counselling services involve children or young people, personal information is collected only through the appropriate informed consent process with the relevant parent(s), guardian(s), or individuals authorised to provide consent, as required by law and professional standards.
This Privacy Policy may be updated from time to time to reflect changes in legislation, professional standards, technology, or practice.
The most current version will always be available on this website.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
My Integrative Therapy
Email: info@myintegrativetherapy.com
Telephone: 403 512 3531